Daily snapshot backups are stored in a top tier cloud storage system where restorations from the past 14 days..

By default, 14-day nightly backups of email messages are bundled with our email hosting services.  Daily snapshot backups are stored in a top tier cloud storage system where restorations from the past 14 days can be obtained directly from the control panel.

14-days nightly backup
14-days nightly backup

 

Existing Problems

1) Backup does not cover messages which have been downloaded via email clients, in the event the email client does not leave a copy of messages in the server.

2) Messages sent through the email clients will not appear in the Webmail, thus will not be included in the backup.

3) Deleted messages in the Webmail will not be included in the backup in the event the users ‘Purge’ the Trash folder.

4) Backup covers only 14 days. It is not a complete archiving solution.

 

Available Email Archiving Options

1) Email Archiving

A full-fledge email archiving solution that comes with admin console. Securely store, search and retrieve archived messages in seconds.

Admin console’s dashboard
Admin console’s dashboard
Retrieve archived messages via search
Retrieve archived messages via search

2) Bcc Archiving

A basic email backup solution that stores messages in a specific mailbox.

Archiving setting page
Archiving setting page
Archived messages are forwarded to a specific mailbox
Archived messages are forwarded to a specific mailbox

 

Comparison Chart

Features Email Archiving Bcc Archiving
Backup specific mailbox Can only be applied to ALL mailboxes Can backup selected mailbox
Manage archive Full admin console, with reporting, search and users management No. Messages are forwarded to a specific mailbox for archiving purpose.
Access Authorized users to the Admin Console Authorized users to the mailbox that stores the archived messages
Storage size Unlimited Depends on the size of the mailbox that stores the archived messages
Search options Searches message text, attachments, and metadata with lightning-fast results and export to .pst, .pdf, .txt, MIME, and more Limited Search
Cost RM120 per mailbox per year RM58.80* per mailbox per year + 1 additional mailbox (10GB) RM139.20 per year

*Between RM58.80 to RM99.00, depending on number of mailboxes selected

 

Estimated Cost

Assumptions Email Archiving Bcc Archiving
Backup 20 selected mailboxes Not available RM1,459.20 / year
(RM66 x 20 mailboxes + RM139.20)
Backup 100 selected mailboxes Not available RM6,019.20 / year
(RM58.80 x 100 mailboxes + RM139.20)
Backup all mailboxes (200 mailboxes) RM24,000 / year
(RM120 x 200 mailboxes)
RM11,899.20 / year
(RM58.80 x 200 mailboxes + RM139.20)