Someone wrote in to us recently, inquiring about our services and fees. We sent them the info and this is what they had to say in return:
I fully understand your explanation and am pleased with how you present your company. Having a stable and reliable service provider is very important in Malaysia, and itâ€™s reasonable for your company to command this price with the level of service you provide. As my companyâ€™s email volume and usage is not that critical, even though it will be nice to have your companyâ€™s level of stability and reliability, itâ€™s not really feasible economically for us to subscribe to your service. I hope maybe in the future your company will have a package that caters to SMEs like mine. Thank you for all your assistance so far. I will definitely recommend your company to others who are looking for a reliable service provider with excellent support
Itâ€™s always nice to get feedback from people, and this is how potential clients become our friends, even without business transactions.