According to a statement officially released by Telekom Malaysia Berhad (TM), Streamyx broadband services was affected since February 18 due to circuit faults on the Asia Pacific Cable Network 2 (APCN2) between Malaysia and the United States. The fix is estimated to be completed by March 5.
Users of TM Internet services will experience sluggish surfing speeds. Read full news from The Star: Circuit faults slow down Internet
We are doing a tracert test from Malaysia to our email server in US. The two IP address (184.108.40.206 & 220.127.116.11) of APNIC hops was congested, shown in the long response time marked.
We have received numerous complaints from our customers who trying to access their email hosted with us. Until this moment, some links have been rerouted according to TM. Our support team is ready to help. Write to us!
4 thoughts on “TM Comfirms Disruption of Internet Service”
My internet line have been out for almost three days since 24th of May 2006. My phone is 088239377.
My internet id (TM) is email@example.com.
How can I rectify the problem? Thank you
Hi Raymond, it could be a Router/modem problem. You can ask some network guy near you (from those computer shop) to come and verify this.
Or, you might want to check with your other friends nearby your house if they Internet is ok? Usually, TM downtimea applies to one area than just one point.
Hope this helps.
I had few IP address. Above website is just one of it only. I have branch at Indonesia complaint that the website response is extremely slow and some times even time out. I am using WinMTR test to test on the internet speed. I found the result as that :-
1. 18.104.22.168 -> Loss 90+%
2. 22.214.171.124 -> Loss 40+%
3. 126.96.36.199 -> Loss 60+%
May I know why the loss percentage is so abnormal? Please reply as soon as possible as currently is our company sales closing. A lot of our sales is submit through website. This cause us in big problem now.
Will appreciate your prompt response.
Is it because of the earth quake yesterday at Sumatera?