Although we’ve launched our spanking new “Contact Us” form (the striking yellow box on the top right corner), most of our customers still prefer to email us directly.
Okie, we’re going to explain why you should start using the “Contact Us” form.
We respect your time. Hence, immediately in the new form, we listed down all the frequently asked questions so that you might just find your answers instantly.
However, if you did not manage to find your answer from within the FAQs, you can click “No”. This will direct you to an email-looking section where you can send us your enquiry.
Here’s the difference that sets us apart from all other automated forms out there- your enquiry will be read by a real staff and is attended to immediately.
Yes, a human will be attending to you immediately. No need worry about whether your email is received or not. The enquiry will be handled by the respective personnel and any subsequent follow-ups will be communicated via emails.
24 hours 7 days a week, we are prepared to answer you, no delay! This is something we cannot assure you if you continue to send us your enquiry via email. The person you emailed might just be on a 1-week vacation.
So, let us help you, start using our One-Click Contact Us Form!
1 thought on “Why You Should Use The Contact Us Form”
I believe that the World Wide Web and Internet now has evolved so much that it is being used not only by IT savvy people but also non IT people, even the older generations! So, maybe that’s one of the factors you guys could consider as to why visitors are not using the contact form.
I was thinking, maybe the contact form or the help section isn’t helpful to these people yet? I’ve read somewhere that the help seciton of FAQ section exist to guide the lost visitor. So, maybe the Contact Us section still isn’t guiding the visitors and thus causing them to email instead of using the Contact Form? I may be wrong though xD