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| One of the following FAQ below may answer your question. |
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| Do you provide web design services? |
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| The biggest myth about 1.com.my is perhaps that we provide web design services, when we don’t. |
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| What else can you help? |
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| Learn more about web blueprint |
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| How much is a web bluePrint? |
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| At least 20% of your total project cost. |
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| I've tried to overwrite an image, but it was not shown. |
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| This is a cache problem. It should work after couple minutes. |
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| My website is down! |
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| Checkout hosting uptime. If server is UP, try other Internet connections. Or, inform us if problem persist. |
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| What is my web hosting specs? |
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| Cloud Platform with 12GB storage, 10GB monthly bandwidth, 1,000 compute cycles. Switchable between Linux / Windows. |
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| What's my FTP login? |
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| Login to the Control Panel to retrieve your FTP login. Due to malware attack, please use SFTP instead. |
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| How to use Control Panel? |
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| Click here for the user guide. |
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| What's your maintenance rate? |
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| RM80 per hour |
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| Do you send someone to discuss with me on changes? |
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| It is on request basis and is chargeable. |
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| How do I tell you my changes? |
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| Press No to proceed to the form. |
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| What is your billing cycle? |
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| Monthly |
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| Can you maintain our website if we are not your client? |
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| Yes |
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| How do I send you the website changes materials? |
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| If you have multiple files or the file size exceed 1MB, zip it and upload to SendSpace. Then, include the Download link in your email. |
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| What's your Fax number or Postal Address? |
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| Sorry, we do not accept fax or delivery. Press No to contact us. |
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| Do you take interns? |
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| Yes. Press No to send us your Resume. |
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| What are your office hours? |
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| Monday to Thursday from 9am to 6pm |
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| No one pick up my calls! |
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| We've stopped our line |
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| Can I advertise on your website? |
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| Yes. Press No and send us your Ad specs. |
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| Did FAQs above answer your question? |
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