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40 posts found in 'Web BluePrint' category.
Meeting expectations – the Project Manager
April 3rd, 2011 | Posted by Pin

It’s been a stressful few weeks, as we created not one, but two websites for a public-listed Malaysian company. Still, our team really enjoyed the past 2 weeks. The project was basically to revamp their old websites, which had been up for more than 3 years without any major layout changes. We’re glad to say after we’ve worked on the sites, they both look more business-like and at the same time, more navigation-friendly.

1.com.my takes up projects, such as these two, in a manner that is oriented towards project management. Usually, in a website team, there is – a programmer, a designer, a web developer and a web support engineer. The web developer is the person who usually deals with the client.

In this particular project, however, we decided to take on a slightly different approach – the programmer, designer, developer and engineer are no longer overloaded with information on the changes to be made. Instead, we appointed a project manager, who not only oversees the development of the sites, but also informs the client on the pros and cons of every decision.

Clients often think that website updating is an easy task, but behind the scenes, there’s a lot of work to be done. Even after everything’s complete, there are still the multiple revisions to ensure that the client is fully satisfied with the results. The project manager keeps the ball rolling and ensures that it rolls smoothly. The project manager this time around was our very own Adrian Chow, who has been working with us for more than 2 years now.

One of the obstacles faced by our web development team is the difference in location. We work remotely, which means we are always on the go. This means we communicate via email – a lot! Still, it’s one of the most cost-effective and efficient ways to keep updated on projects (at least we think so!)

At the end of the day, with all the work being carried out collaboratively, we managed to meet the stringent deadline. It was indeed a happy ending for both the project manager, his team and the client.

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Need web changes?
January 6th, 2011 | Posted by Pin

Outsource your web changes for just RM80 per hour!

How does it work?
Just send our project manager your request and an estimated cost will be provided before the work begins.

Will it be costly?
The minimum charge is RM20 for 15 minutes. Text changes can usually be done in less than an hour.

How do I pay?
We will send you our invoices at the end of the month.

How do I make a change request?
Please use the “Contact Us” form on our website, it’s located under “Web Maintenance”.

Can you fix pages with scripts such as PHP or ASP?
Yes! We have a network of over 50 web developers with different expertise.

Most web changes can be done within the same day. Since we only focus on web maintenance and not web design, we are able to focus on your needs and get it right.

To kick start, please email adrian@1.com.my and tell us what changes you’d like to your website.

More articles related to Web Maintenance
1) Learn how Project Managers work
2) Project Manager, The Key to Web Design
3) Why outsource web maintenance?
4) Why RM80 per hour?

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Finalizing Web Blueprint
November 11th, 2009 | Posted by Pin

In the final discussion, we will run through several implementation strategies which customers can follow. We break down the development base on the area of expertise of the web developers. A proposal guidelines are included in the blueprint to make sure web developers who are reading it, understand what to deliver in their proposal.

1 Comment »
Web Blueprint Discussion
October 13th, 2009 | Posted by Pin

The first draft of our web blueprint has been circulated to others to gather feedback, so that it can be finalised. After each discussion, the blueprint will be updated and made ready for final submission.

Web blueprint discussion

Web blueprint discussion

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From Goals to Prototypes
October 1st, 2009 | Posted by Pin

After the presentation of the revamp goals, what’s next?

Many vendors walk in and out with solution that over promises many features, which may not solve customers’ problems. Some vendors would present themselves as consultants and start describing how the future of the web would be, not unlike fortune-tellers.

After several rounds of interviews and extensive studies into existing process flows, we managed to ‘diagnose’ the goals to revamp their website and the various measurable performance indexes of their website. Yet, managing the client’s expectations, which includes how the website would function, the cosmetic issues, the usability issues will be very crucial and needs to be addressed before the first line of programming code is written.

To better communicate with the clients, the client would need to look at a prototype. It could be sketches, storyboards or designs of the system interfaces. While presenting the prototypes to the clients, the clients would be able to assist us in providing any feedback that was missed out from the earlier stages of discussions. These feedback are then collected before the interface design is finalized. The process flows of the proposed revamped are also determined at this stage to make sure that the newly revamped site achieves the objectives.

Presentation of Protypes

Sketches of user interface prototypes from an actual discussion, image intentionally blurred to protect the privacy of our clients ;-)

If you are a web developer and is interested to see how we can add value to your existing services, let’s meet up!

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Web BluePrint for Web Developers
September 12th, 2009 | Posted by Pin

A web blueprint project is a huge undertaking that usually requires various kinds of expertise. The blueprint defines the goals that need to be achieved, and includes hand-drawn interface designs.

How can web developers and web-design freelancers participate in the web blueprint project?

Well, the project is carried out by web developers appointed by our web blueprint customers. Here is an outline of the types of expertise required from draft to interface design:

Expertise Skills Deliverables
Project Management Handle communication between customer and web developers. Manage expectations. Review web blueprint. Launching the Project
Interface Design (Graphical) Graphic-related skills such as Photoshop, Illustrator and Flash Animation Interface design in graphical format ready to turn into HTML version
Interface Design (Static HTML) HTML/CSS/Javascript/Meta tags The HTML version of the interface design for all pages.
Database Database design, setup, security, optimization and user privilleges Setup the database
Programming Ajax, PHP, ASP and other programming languages Fully-working website
Multi-lingual Support Multi-lingual framework such as POEdit, translators, localization such as price and date Different language support
Copywriting & Proofreading Content writing, interviewing customers, etc Content
1 Comment »
Presentation of the Revamp Goals
September 12th, 2009 | Posted by Pin

The deliverables in Stage 1 of the Web BluePrint is a presentation of our findings. The revamp goals are identified and the reasons behind their selection are also discussed. Once everyone agrees with the goals, we will start writing the blueprint.

Listing and prioritising of revamp goals

Listing and prioritising of revamp goals

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Data Collection Methods
September 10th, 2009 | Posted by Pin

First, we will interview people in the management level, such as: CEOs, managers and heads of departments. It is important for us to understand what their responsibilities are in the company.

Second, we will meet up with staff who work in the front-line. They will have first-hand information on feedback from customers. We will then try to cover every region, since each of them will have their own work flow and tool preferences.

Lastly, we will approach their customers directly for feedback. We will also study the website statistics and enquiries submitted by visitors.

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About BluePrint
July 8th, 2009 | Posted by Pin

Have you read Eisen’s post “A Case for Your Web Development Project”? Well, we’re pretty excited to announce that we’ll be developing a comprehensive web revamp plan for one of the property developer in Malaysia soon! The entire process is expected to take at least 4 weeks.

For the revamp to be effective, a need-based study will be conducted to gather feedback and suggestions from their various profit and cost channels such as sales and marketing, showrooms, operations, management, information technology and clients.

Our information gathering methods will include brainstorming sessions, interviews, surveys, collection of website statistics and archives, and much more. The process can be detailed in two main stages:

Stage 1 (which will take approximately 14 days)

1) Listing and prioritising of revamp goals

2) Identifying the goal’s conversion rates and its measurables

Stage 2 (which will also take approximately 14 days)

1) Preparing the revamp blueprint document which outlines the project’s requirements, technical specifications, design guidelines, database, integration and other features that will help achieve the goals defined in Stage 1.

2) The materials in the blueprint will be used by appointed web developers as the guideline to execute the revamp. The blueprint can be given to any web developer for the actual site development, but it will create the same result, as planned.

Are you a web developers or freelancers? Register your profile

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Designing Website for Wawasan TKH
July 8th, 2009 | Posted by Pin

We took on a project to design a website for a public listed company called Wawasan TKH.

Wawasan TKH Revamp

Wawasan TKH Revamp

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A Case for Your Web Development Project
July 5th, 2009 | Posted by Pin

A Typical Web Development Project

So, it’s finally time for you to look into building an online presence for your company’s website? Or it’s about time that you revamp the website after hearing from your boss that website is looking really dull for the 999th times.

I would assume that you have a budget for your web development project. I wouldn’t go into how you should come up with this budget, but a budget would give the developer and yourself a rough idea on the scale of the development. You cannot have a RM799.00 budget and ask for everything under the sun. A budget would also allow you to prioritize what features to include in your website, and what features should be implemented in the subsequent phase of your web development pipeline.

Ok, after the Management has approved with your budget, what should you do next? Naturally, the next step is to find a competent developer who can deliver the project fast, cheap and beyond expectations, as unrealistic as that might sound.

So, you post up the jobs, ask around your friends who’s in the IT business and do a search on Google for ‘Malaysia cheap and good web design companies’ or ‘cheap web designers’ or even ‘freelancers who work for free’. And after that, you shortlist 5 of them and asked each them to give you a quote. And you waited for a few days before all the quotes come in, and after looking at the figures you decided to meet with 2 of the cheapest one, and one that quoted the highest (just because you were curious why this particular designer is so different from the rest).

And after interviewing each of them, you finally nail down one company, let’s call them Super SEO Sdn Bhd, and the project begins by paying the web development company a 15% down payment. The project usually begins with Super SEO collecting all the information that you want to put up on to the web for the world to see. All the annual reports, the magazine scans and all your interviews with the newspapers. Next, you also require Super SEO to come up with a few prototypes to give you the ‘look and feel’ of the design. As a matter of fact, you don’t really know what you want, but heck, you can always change your mind, right?

And so it goes on for a few weeks, with Super SEO proposing their revised color scheme for the Nth times, while you continue to browse at your competitors’ website to see what they’ve been up to lately, and to see if there’s any cool features that you might be able to ‘steal’ from them.

If all of the above sounds familiar to you, then you’re very likely to find yourself with a website that did not bring in any positive impact in your sales. Well, at least now your company has a website, and you can include the cool URL on your name card and ironically, other than the URL, there’s really nothing inside the website that you could really shout about to your potential visitor. You begin to wonder why did you spend RM8,000 on the web development project.

My advice? Just get a domain name and have a single page with your company’s address on it. That will probably only cost you about RM150.00. Nothing to shout about either, but it’s going to have the same impact on your name card.

Hold it, now you’re saying that you are really, really serious about building your online presence and how else, other than the method explained above, can you go about it?

Who’s the Architect?

Here’s what I’ll propose, and I think this would definitely work much better than the commonly-used method illustrated earlier.

First, you must know what you want out of the website, and how the website will affect your business’s bottom line. No web developers on this planet can give you this answer, simply because they are just that- web developers. They know nuts about your business, and probably won’t be interested to listen to you brag about your rag-to-riches stories.

Contrary to what you may have been told, if you are going to build a website that works for you, the key architect of the site is none other than you and the people in your company. If it’s a revamp of your existing website, the feedbacks that you’ve gathered from previous visitors, clients and the web statistics will also be an important source of information in working out the blueprint of your web development project. You should be the person deciding the metrics you want to benchmark the website with. How many visitors are you expecting after the revamp? What keywords do you want to position your website with? Which languages do you think you should translate your site into? Which countries are most likely search about your industry and what kind of search engines do they use? Do you have a department in your company that would be able to tap into the company’s web resources and improve their service delivery?

And if you still think that your web developer is going to do all these for you, you’d better rethink your purpose of developing/revamping the website.

The Blue Print is All You Need

So, it’s really not rocket science. What I am really suggesting is that you need to first identify your web development’s need. Figure out the benchmarking metrics of your website and the conversion ratios you are hoping to accomplish. Let everyone in the company chip in and contribute in the planning phase. Get the blueprint of your project done and make changes whenever a better idea or suggestions come along. It’s 80% cheaper to change the features on the drawing board than after you’ve got your website up on the net.

It’s very tempting to hire a web developer based on their portfolio and their client base. Yes, these are important attributes which will help you determine whether they can deliver what you want, how you want it and when you want it. Yet, it’s even more important to engage a web developer who listens to your needs and can help to ensure your blueprint is realistic and achievable. An experienced web developer who can help you to come up with the final blueprint can also dramatically reduce your risk. The blueprint will usually only be a fraction of the entire project cost, but it’s also the foundation of the entire project. With this blueprint, you will have a clear idea of what to expect from the website and you can even bring around this blueprint to any web designing companies which can execute the blueprint for you, exactly the way you want it. Again, this can help to further reduce your development cost and also to ensure that you will not be ‘surprised’ with the end product.

Conclusion

A website is becoming one of the most important tools in an organization’s public communication strategy. You can deliver an impressive message by providing the information that your visitors are searching for with the least effort or you can be turning off potential customers with a few badly designed product purchasing forms.

Whatever it is, I would like to emphasize again my point: Your website is your business

Posted by Yowchuan, Meshio.com: A Case for Your Web Development Project

3 Comments »
It’s About Sharing
May 20th, 2009 | Posted by Pin

Customers come to us for their website revamp without telling us what they want to achieve! Others, requesting us to issue a quotation to create another Jobstreet website or second Facebook. They have just mistook an online business for another web design project.

We don’t have golden finger to make every business successful. But, we have always something to share with them and to help them understand what is Visitors and Conversion. We learn from our customers too when we share.

A Quick Tips for Website Owner
Online business guide

The overwhelming response from our customers after receiving our email updates are making our days!

“Great stuff here, very useful for us as a starting company”

“This is very timely information”

“Good one, keep them coming”

“What about tips for getting higher conversion rate?”

“Thanks for sharing such valuable information again”

“Thanks, good info for me.”

“It’s a very interesting write-up”

“Thanks for the info”

1 Comment »
A New Look Everyday
April 13th, 2009 | Posted by Pin

Monday

Monday blue?

Monday blue?

Tuesday

A sunny day!

A sunny day!

Wednesday

Beautiful day!

Beautiful day!

Thursday

Forget your coffee?

Forget your coffee?

Friday

I'm happy!

I'm happy!

Saturday

Watch a movie?

Watch a movie?

Sunday

Don't wake me up...

Don't wake me up...

Do you need a Theme designer for your website?

3 Comments »
Designing a Plain Website
March 17th, 2009 | Posted by Pin

Many asked us why our website is plain?

Isn’t that most of web design house has the most flashy and catchy website for their own? Isn’t that it is one way to convince their potential customers what they can deliver?

The same good design doesn’t promise you that you are getting something similiar when you engage them. Bear in mind, they cost you more but hardly it increases the number of your site visitors or the conversion rate of your online business!

Why? One visits a website to get something done- from adding a friend in Facebook, to download a corporate brochure from your consultant’s website. It really doesn’t matter if you are have a background pictures or without…

Knowing how to measure the effectiveness of a website, is important for a website owner. Learn to understand how much to spend and to justify the return.

The answer,

Why not, keeping our website plain means we have more time for our customers and our support! No rush before you decide who to engage, browse through our articles here, here and here, or a quick guide if you are on the move!

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