Amtek, a leading global precision metal stamping and tooling specialist, registered amtek.my to better reflect their corporate identity. We studied and planned the migration for Amtek. The challenge - every user should continue receiving their old kriscom.com.my email at their new email address under amtek.my. There are 150 users altogether.

We started by creating the forwarding rules using email alias. Both email domains use the DNS servers managed by us. To bypass any possible downtime caused by DNS propagation, we setup the same pointing records in both the old and the new DNS servers during the DNS address change.

Working closely with the technical team from Amtek, the name amtek.my is now in use and running perfectly!

Extend your productivity by accessing your email from your mobile phone with Webmail Mobile. By pointing your phone’s browser to m.mailtrust.com, you can manage your email, calendar, tasks, and feeds, as well as access your contact list and company directory. There is no additional charge for Webmail Mobile.

“We are glad to be providing businesses in Malaysia with one of the most reliable email hosting solution. Thanks to HyperSpin.com for their monitoring services. ”

Businesses rely heavily on email in their daily routines such as interacting with customers, suppliers and also for communications within the organisation. Our industry-leading, 100% email uptime email guarantee reflects our understanding of the importance of email to businesses.

The approach is not unlike what Google has done with their server clustering technology. Large numbers of computer servers are built on commodity hardware, and since server failures are so common, these servers are arranged in pairs or clusters. Failure-detection algorithms is then built into the system to provide reliable uptime and improve storage efficiency.

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The migration of Furniweb Group hosted email solution was done successfully without any downtime and interruption to all their users in various regions.

Furniweb Group, an industry leader and internationally recognized webbing products available in more than 30 countries, decided to migrate all their 120 users from 8 different domains to our hosted email solution.

Our team studied and came out with the migration plan with full cooperation from the MIS team of Furniweb. Existing user preferences and settings are taking into consideration. Migration starts by setting up all email users in our new email servers.

With helps from existing email service provider, the MX records was updated and the pointing new email starts to route to the new email servers. The next step, all Furniweb DNS address will be changed to a more reliable one with dedudancy support. To avoid the DNS Propagation, the new DNS server will have identical pointing pre-defined!

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We have just launched our brand new email hosting online order form.

You can now setup a new email hosting account with us or migrate from your existing problematic email hosting provider.

The form displays the yearly email subscription fee when you have selected your order details. Order is displayed in multiple currencies and payment can be made online via credit card.

Switch or buy an email account now!

We consider speed enhancements to our applications to be one of our top priorities. We are constantly pushing our development team to design ways to make our applications run faster. Our customers demand that we come up with innovative ways to increase productivity for users and we know that speed improvements can dramatically increase those productivity levels.

Last week we launched our Webmail 6.6, which includes major performance enhancements. Thanks to these enhancements, customers will now be able to navigate through emails within a folder without waiting for each email to load. In the past, navigating between emails in a folder would require time for the email to be loaded into the application, but not anymore!

In addition to the major performance enhancements, we have also integrated the following enhancements:

• We added an optional notification sound any time new email arrives in the inbox
• You can now drag and drop multiple messages into another folder
• We have updated SMS notifications, making them compatible with new providers

All our email users will be upgraded to the new Webmail soon. We will keep you informed.

You’re having an important presentation overseas. You realized you’ve not brought along the powerpoint slides that will help you to close the deal later. Immediately, you called home for back up. You waited anxiously for your home team to send you the slides via email.

Just few minutes before the presentation starts, your technical lead called your cell phone, “Sorry chief, the email seems to be down.”

We aim to put an end to frustrating email hosting services with frequent downtime that causes you productivity loss. Effective communication is key to successful information sharing within your organization and it should never be compromised with sub-standard email support.

Tips and tricks to send, receive and organize your emails!
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Technical specification

Khind Holdings Berhad was in need of a reliable email service provider to control the spam and viruses with more reliability. They are aware that outsourcing of email hosting will directly reduce cost and also improve their email service’s reliability. Fast respond technical support is important, as any email issues can affect their business operations. There are many users and their email addresses need to be managed, therefore transferring to a new email hosting is a challenge. Also, there is a demand for a single control panel that is able to control different email domains.

To convince the management on the high-level reliability of our email hosting, a trial period was introduced. Upon the successful completion of the trial, the management of Khind Berhad was convinced and agreed to subscribe. The transfer of all initial email account was done without downtime, while maintaining the current email address of each user. Upon the setup completion, a transfer guideline was provided to ensure all users know how to use the new webmail and the configuration of POP account.

The transfer of email hosting was smooth and have resulted in high customer satisfaction. Up to this date, there was no downtime, with almost 100% uptime for both SMTP and POP mail server, while the configuration of email is error free shown in the DNSReport. By using our email hosting facilities, Khind experienced a great significant reduction in spam and viruses, and indirectly improves their operational efficiency. The client is also satisfied as there is no need for hardware upgrading or purchase of additional software licenses.

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