Shin, an SEO expert, decided to engage us to manage his company’s domain name and web hosting. His main concern was that the new web hosting should be easy to use, reliable and affordable, as they are a web hosting reseller. At the same time, his company was in need of a reliable email system, and he also has a number of domain names registered with several registrars and they’re not managed under one roof.

Our team explained the risks of continuing with such a setup and convinced him that we are technically competent to take over all these services and provide a one-stop solution that’s more cost efective. Fortunately for us, Shin is a dream to work with. He is always willing to listen and ask questions.

During the migration of his many domain names, Shin shared with us how his previous web hosting providers had managed to disapppoint him. The technical support he requested for, for example, was often not professionally handled. To save him trouble and frustration, we suggested that we dealt with his existing hosting provider directly, so that he doesn’t have to be the person caught in between.

We like representing our customers and helping to solve their problems. This is someting we do regularly, actually. By doing so, customers are less stressed during the migration, and to us, customer satrisfaction is priceless!

Parallels Plesk Panel - Complicated, even for a tech people

During the migration, we also discovered that Shin’s previous web hosting company had been using Parallels Plesk Panel. Not only is the name a tongue twister, but when we took a closer look, we were incredibly surprised because the system’s far too complicated, even for tech people like us! It’s not an intuitive system and it’s loaded with features that are hardly used. It’s not that different from a Cpanel actually. In comparison, take a look at our hosting control panel, which is much, much easier to use and understand! Less is more!

Subscribe to our Cloud Web Hosting today, it comes with our user-friendly control panel!

Nowadays, in the tech-savvy era, more people have familiarized themselves with the world-wide-web (WWW) and thus, having online social networks like the popular one – Facebook is nothing to be surprised. And now, more and more people uses a blog to start an online business. A blog is a type of website, usually maintained by an individual with regular entries of commentary, descriptions of events, or other material such as graphics or video. A simple blog that dedicates useful and meaningful information, of course with interesting graphics of a particular product, will draw the attention from viewers.

So when your business expands, you might consider to get a personalized domain name, like www.yourname.com, and started to worry that current viewers might not be aware of that the owner had moved to a new website. Now, Blogspot plays the important role here. It is able to redirect users accessing the initial blog to the new website address specified of the owner.

Blogspot Setting

Go to your blogspot admin page, Click Settings > Publishing > Custom Domain. Now, user will be prompted 2 choices, if you choose to purchase it from blogspot, no CNAME record needed to be set up; while purchasing it from third party, CNAME need to be set. Both of these redirection are done at no cost unlike other Content Management System.

Just a quick share. The usage of the .my domain name is increasing. Even organizations like MyNIC are using domainregistry.my instead of domainregistry.com.my. Well, basically most companies have now decided to publish .my as the official domain name, instead of .com.my. Obviously, the trend is picking up. We estimate more and more companies will be doing so. If you happen to have a domain name registred under .com.my, we believe that it is good to secure the .my version as well. For example, if you happen to have irishotel.com.my, it is good to register and secure the name irishotel.my.

The registration fee for the .my domain name is only RM120 a year. You can do a name search at http://whois.domainregistry.my/. If it returns ‘..does not exist in database’, the name is available. Then, let us know, we can register the domain name for you, or you can order online.

There’s certainly a risk that someone might take the name from you. In that case, you can file a dispute case to MYNIC’s Domain Name Dispute Resolution Policy (MYDRP), if you can prove that the person holding the name has bad faith and that it is an infringement ofm your trademark. Bear in mind that the case usually takes up to 6 months to resolve and may cost you more than RM5,000 on the legal fees alone.

Order .my domain name now!

If you’ve ever come across a corporate blog with an address like companyname.blogspot.com, your first impression might be that it’s way too casual or even unprofessional. But, if you have a professional blog hosted on one of those services, how do you overcome it? Well, first of all, you’ve got to register a domain name for yourself, eg. companyname.com; and now, for the fun part – the tweak!

Ask your service provider to mask or cloak the website address so that no matter where your visitor clicks within the page to navigate, it will still show your domain name: www.companyname.com. It’s really easy, and you only have to pay RM55 a year for the domain name. That’s it.

Now you’ve got to choose wisely between the Content Management Systems. Let’s look at the two most popular blog platforms, Blogger and WordPress. Blogger (aka Blogspot) doesn’t charge you when you’re pointing to your registered domain name, whereas WordPress may charge you USD$9.97 per year, per domain for its domain mapping service.

For blogger (aka Blogspot)
1. Go to www.blogger.com and login
2. Click the tab above Settings > Publishing
3. Switch to “custom domain”
4. Enter your domain name

For WordPress
1. Go to username.wordpress.com/wp-admin and login
2. Click the tab Settings > Domains
3. Enter your domain URL

To learn more about this, please click on the respective links below:
For Blogger (aka Blogspot) users
For WordPress users

Domain management safeguards brands and revenues easily and efficiently. It reduces the impact to your business as part of the Business Continuity Plan.

What is Domain Name Management?

1) Enabling secure registration, renewing, tracking and approval workflow from any location.

2) Identifying issues and opportunities through a seamlessly consolidated domain assets.

3) Domain recovery service from trusted leader in domain portfolio management

4) Prevents illicit domain abuse tactics—such as cybersquatting and domain kiting.

Glossary

Brandjacking – To hijack a brand to deceive or divert attention; often used in abusive or fraudulent activities devised for gain at the expense of the goodwill, brand equity and customer trust of actual brand owners.

Cybersquatting – The practice of abusing trademarks within the domain name system.

Domain Kiting – The process whereby domains are registered and dropped within the five-day ICANN grace period, and then registered again for another five days. Kiting a domain lets the registrant gain the benefit of ownership without ever paying for the domain.

eCommerce Content – Websites containing a specified brand that appears in visible text, hidden text, meta tags or title in conjunction with other site content that indicates online sales are being transacted on the site.

False Association – The practice of using a specified brand or trademark in web content to imply a relationship with a company or brand where none exists.

Offensive Content – Websites containing a specified brand that appears in visible text, hidden text, meta tags or title in conjunction with pornographic, online gaming or hate content.

PPC (Pay-Per-Click) – Paid placement advertising appearing on web pages. Operators of websites hosting PPC advertising derive revenue from ads that are clicked, hence the name PPC.

Phishing – Criminal use of email to divert traffic to websites in order to fraudulently acquire usernames, passwords, credit card details and other personal information. The email and websites used in these operations employ “social engineering” techniques to trick users into believing they are interacting with a business or organization that they trust.

Rock Phishing – A method of phishing first implemented by the ‘rock’ phish gang that utilizes multiple layers of redundant infrastructure to increase the difficulty of shutting down the attack. Other phishers are now using these tactics as well.

SEO Manipulation – The use of brands, slogans or trademarks located in visible text, hidden text, meta tags and title in order to manipulate search engine rankings so that the brandjacker’s site can gain a more favorable search engine placement.

Traffic Diversion – Hijacking a brand to drive web traffic to a competitive or illicit site in order to generate revenue at the expense of the rightful brand owner.

Managing DNS (Domain Name Server) is part of the scope of work covered in our domain name management services. Our DNS servers are hosted on geographically-dispersed networks, because we’re aware that one’s email and web services can be badly affected once a DNS server goes down.

Email can be marked as Spam without Reverse DNS

Each domain name has their own “pointing” recorded in a Zone file hosted in the DNS servers. Those records are used to tell your email where it should be routed and how visitors are to be directed to your website. Besides standard pointing, we do provide additional services such as Failover Support and Critical DNS Servers.

How does the failover service work?

The failover monitoring service works when you have two or more web servers running the same (or similar) website.

1) First, you’ll need the IP address of your domain and get it working. Then you add the failover monitor.

2) The failover monitor watches your web server(s) by hitting a URL you’ve specified and looking for text in the results.

3) When the system detects that one of them has an error, and the others don’t, it pulls the IP address out of the list.

4) If none of the IPs respond, and a failure IP/URL is defined, it points the site to the failure IP/URL

5) If the system can’t get to all of the IPs, then it assumes that the fault is its own connection and it takes no action

6) If any of your IPs come back online, they’ll be restored

This effectively and safely keeps your site online, even if one of your web servers is down. The average failure detection time is 10 minutes, but the time varies depending on the speed of your site and the nature of the failure. Recovery times are faster, averaging 5 minutes.

Failover support control panel

In a recent case, we helped Infinity Logistics to configure the failover support for their in-house hosted email server. We’re proud to say that it works perfectly now.

EDMS recently informed us that they’ve decided to change their official domain name to reflect their new corporate identity.

EDMS Consultants provides software that makes business sense

We responded by wasting no time in registering the new domain name they wanted, and then we notified them about the scope of work that would be involved. This included addressing the following issues:

1) The old website address must point to the new one

2) We must update the content in the website to show the new names

3) An email migration must be performed to switch to a new email domain

4) Messages sent to the old email address must continue to be forwarded to the new email address

Some time ago, Hap Seng Land Holding Berhad registered their official domain name with us. Recently, they’ve decided to secure the domain name associated with the brand names they have, including “The Podium” and “Menara Hap Seng”.

We were chosen because our team would be taking care of the domain name in the long term. Something like this requires proper registration procedures and two high availability DNS servers. Three names were proposed and an order was made through our domain name order form. I’m happy to report that our team has successfully registered and secured the name for them!