20 posts found in 'Domain Name' category.
The Reason to Stay
November 3rd, 2010 | Posted by Pin

We at 1.com.my, are happy to provide a range of services, in order to meet your every email hosting, web hosting and domain name need. Since they are all renewable services, we’re happy to report that many of our customers have chosen to stay with us year after year, some for up to 10 years!

To all our loyal customers, we wish you the heartiest of thanks, and we invite all of you to tell us why you’ve decided to stay with us all these years.

My reason to stay is…

Solving a Multitude of Problems at Once
September 2nd, 2010 | Posted by Pin

Shin, an SEO expert, decided to engage us to manage his company’s domain name and web hosting. His main concern was that the new web hosting should be easy to use, reliable and affordable, as they are a web hosting reseller. At the same time, his company was in need of a reliable email system, and he also has a number of domain names registered with several registrars and they’re not managed under one roof.

Our team explained the risks of continuing with such a setup and convinced him that we are technically competent to take over all these services and provide a one-stop solution that’s more cost efective. Fortunately for us, Shin is a dream to work with. He is always willing to listen and ask questions.

During the migration of his many domain names, Shin shared with us how his previous web hosting providers had managed to disapppoint him. The technical support he requested for, for example, was often not professionally handled. To save him trouble and frustration, we suggested that we dealt with his existing hosting provider directly, so that he doesn’t have to be the person caught in between.

We like representing our customers and helping to solve their problems. This is someting we do regularly, actually. By doing so, customers are less stressed during the migration, and to us, customer satrisfaction is priceless!

Parallels Plesk Panel - Complicated, even for a tech people

During the migration, we also discovered that Shin’s previous web hosting company had been using Parallels Plesk Panel. Not only is the name a tongue twister, but when we took a closer look, we were incredibly surprised because the system’s far too complicated, even for tech people like us! It’s not an intuitive system and it’s loaded with features that are hardly used. It’s not that different from a Cpanel actually. In comparison, take a look at our hosting control panel, which is much, much easier to use and understand! Less is more!

Subscribe to our Cloud Web Hosting today, it comes with our user-friendly control panel!

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Blogspot Redirect Helps Alot
March 9th, 2010 | Posted by Pin

Nowadays, in the tech-savvy era, more people have familiarized themselves with the world-wide-web (WWW) and thus, having online social networks like the popular one – Facebook is nothing to be surprised. And now, more and more people uses a blog to start an online business. A blog is a type of website, usually maintained by an individual with regular entries of commentary, descriptions of events, or other material such as graphics or video. A simple blog that dedicates useful and meaningful information, of course with interesting graphics of a particular product, will draw the attention from viewers.

So when your business expands, you might consider to get a personalized domain name, like www.yourname.com, and started to worry that current viewers might not be aware of that the owner had moved to a new website. Now, Blogspot plays the important role here. It is able to redirect users accessing the initial blog to the new website address specified of the owner.

Blogspot Setting

Blogspot Setting

Go to your blogspot admin page, Click Settings > Publishing > Custom Domain. Now, user will be prompted 2 choices, if you choose to purchase it from blogspot, no CNAME record needed to be set up; while purchasing it from third party, CNAME need to be set. Both of these redirection are done at no cost unlike other Content Management System.

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Securing .MY Domain
March 8th, 2010 | Posted by Pin

Just a quick share. The usage of the .my domain name is increasing. Even organizations like MyNIC are using domainregistry.my instead of domainregistry.com.my. Well, basically most companies have now decided to publish .my as the official domain name, instead of .com.my. Obviously, the trend is picking up. We estimate more and more companies will be doing so. If you happen to have a domain name registred under .com.my, we believe that it is good to secure the .my version as well. For example, if you happen to have irishotel.com.my, it is good to register and secure the name irishotel.my.

The registration fee for the .my domain name is only RM120 a year. You can do a name search at http://whois.domainregistry.my/. If it returns ‘..does not exist in database’, the name is available. Then, let us know, we can register the domain name for you, or you can order online.

There’s certainly a risk that someone might take the name from you. In that case, you can file a dispute case to MYNIC’s Domain Name Dispute Resolution Policy (MYDRP), if you can prove that the person holding the name has bad faith and that it is an infringement ofm your trademark. Bear in mind that the case usually takes up to 6 months to resolve and may cost you more than RM5,000 on the legal fees alone.

Order .my domain name now!

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Domain Masking for Free Blogs
January 19th, 2010 | Posted by Pin

If you’ve ever come across a corporate blog with an address like companyname.blogspot.com, your first impression might be that it’s way too casual or even unprofessional. But, if you have a professional blog hosted on one of those services, how do you overcome it? Well, first of all, you’ve got to register a domain name for yourself, eg. companyname.com; and now, for the fun part – the tweak!

Ask your service provider to mask or cloak the website address so that no matter where your visitor clicks within the page to navigate, it will still show your domain name: www.companyname.com. It’s really easy, and you only have to pay RM55 a year for the domain name. That’s it.

Now you’ve got to choose wisely between the Content Management Systems. Let’s look at the two most popular blog platforms, Blogger and WordPress. Blogger (aka Blogspot) doesn’t charge you when you’re pointing to your registered domain name, whereas WordPress may charge you USD$9.97 per year, per domain for its domain mapping service.

For blogger (aka Blogspot)
1. Go to www.blogger.com and login
2. Click the tab above Settings > Publishing
3. Switch to “custom domain”
4. Enter your domain name

For WordPress
1. Go to username.wordpress.com/wp-admin and login
2. Click the tab Settings > Domains
3. Enter your domain URL

To learn more about this, please click on the respective links below:
For Blogger (aka Blogspot) users
For WordPress users

Comments Off on Domain Masking for Free Blogs
Defend your Brand Online
November 6th, 2009 | Posted by Pin

Domain management safeguards brands and revenues easily and efficiently. It reduces the impact to your business as part of the Business Continuity Plan.

What is Domain Name Management?

1) Enabling secure registration, renewing, tracking and approval workflow from any location.

2) Identifying issues and opportunities through a seamlessly consolidated domain assets.

3) Domain recovery service from trusted leader in domain portfolio management

4) Prevents illicit domain abuse tactics—such as cybersquatting and domain kiting.


Brandjacking – To hijack a brand to deceive or divert attention; often used in abusive or fraudulent activities devised for gain at the expense of the goodwill, brand equity and customer trust of actual brand owners.

Cybersquatting – The practice of abusing trademarks within the domain name system.

Domain Kiting – The process whereby domains are registered and dropped within the five-day ICANN grace period, and then registered again for another five days. Kiting a domain lets the registrant gain the benefit of ownership without ever paying for the domain.

eCommerce Content – Websites containing a specified brand that appears in visible text, hidden text, meta tags or title in conjunction with other site content that indicates online sales are being transacted on the site.

False Association – The practice of using a specified brand or trademark in web content to imply a relationship with a company or brand where none exists.

Offensive Content – Websites containing a specified brand that appears in visible text, hidden text, meta tags or title in conjunction with pornographic, online gaming or hate content.

PPC (Pay-Per-Click) – Paid placement advertising appearing on web pages. Operators of websites hosting PPC advertising derive revenue from ads that are clicked, hence the name PPC.

Phishing – Criminal use of email to divert traffic to websites in order to fraudulently acquire usernames, passwords, credit card details and other personal information. The email and websites used in these operations employ “social engineering” techniques to trick users into believing they are interacting with a business or organization that they trust.

Rock Phishing – A method of phishing first implemented by the ‘rock’ phish gang that utilizes multiple layers of redundant infrastructure to increase the difficulty of shutting down the attack. Other phishers are now using these tactics as well.

SEO Manipulation – The use of brands, slogans or trademarks located in visible text, hidden text, meta tags and title in order to manipulate search engine rankings so that the brandjacker’s site can gain a more favorable search engine placement.

Traffic Diversion – Hijacking a brand to drive web traffic to a competitive or illicit site in order to generate revenue at the expense of the rightful brand owner.

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Failover Service
September 13th, 2009 | Posted by Pin

Managing DNS (Domain Name Server) is part of the scope of work covered in our domain name management services. Our DNS servers are hosted on geographically-dispersed networks, because we’re aware that one’s email and web services can be badly affected once a DNS server goes down.

Email can be marked as Spam without Reverse DNS

Email can be marked as Spam without Reverse DNS

Each domain name has their own “pointing” recorded in a Zone file hosted in the DNS servers. Those records are used to tell your email where it should be routed and how visitors are to be directed to your website. Besides standard pointing, we do provide additional services such as Failover Support and Critical DNS Servers.

How does the failover service work?

The failover monitoring service works when you have two or more web servers running the same (or similar) website.

1) First, you’ll need the IP address of your domain and get it working. Then you add the failover monitor.

2) The failover monitor watches your web server(s) by hitting a URL you’ve specified and looking for text in the results.

3) When the system detects that one of them has an error, and the others don’t, it pulls the IP address out of the list.

4) If none of the IPs respond, and a failure IP/URL is defined, it points the site to the failure IP/URL

5) If the system can’t get to all of the IPs, then it assumes that the fault is its own connection and it takes no action

6) If any of your IPs come back online, they’ll be restored

This effectively and safely keeps your site online, even if one of your web servers is down. The average failure detection time is 10 minutes, but the time varies depending on the speed of your site and the nature of the failure. Recovery times are faster, averaging 5 minutes.

Failover support control panel

Failover support control panel

In a recent case, we helped Infinity Logistics to configure the failover support for their in-house hosted email server. We’re proud to say that it works perfectly now.

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Domain Name Change for EDMS
September 13th, 2009 | Posted by Pin

EDMS recently informed us that they’ve decided to change their official domain name to reflect their new corporate identity.

EDMS Consultants provides software that makes business sense

EDMS Consultants provides software that makes business sense

We responded by wasting no time in registering the new domain name they wanted, and then we notified them about the scope of work that would be involved. This included addressing the following issues:

1) The old website address must point to the new one

2) We must update the content in the website to show the new names

3) An email migration must be performed to switch to a new email domain

4) Messages sent to the old email address must continue to be forwarded to the new email address

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Securing a Brand, Hap Seng Land
July 13th, 2009 | Posted by Pin

Some time ago, Hap Seng Land Holding Berhad registered their official domain name with us. Recently, they’ve decided to secure the domain name associated with the brand names they have, including “The Podium” and “Menara Hap Seng”.

We were chosen because our team would be taking care of the domain name in the long term. Something like this requires proper registration procedures and two high availability DNS servers. Three names were proposed and an order was made through our domain name order form. I’m happy to report that our team has successfully registered and secured the name for them!

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Retrieving A Hijacked Domain, e-Suria.com
July 12th, 2009 | Posted by Pin

I was told by my friend that their domain name was hijacked. Someone has transferred the domain name to another Registrar. Apparently, it was an inside job. My friend said No to an offer from the domain theft and immediately make a police report.

A new domain name was registered to resume their business operation, but it is tedious for sure. Despite the police report, my friend tried everything but in vain, for a month! They wrote to both original and new Registars, as well as the domain name reseller in Malaysia – but no luck!

The domain name was originally registered with Tucows, 4 years ago, through their reseller ACME Commerce in Malaysia. The domain theft transferred the domain name to a new registrar called Name.com. This was done anonymously.

True to say, many Registrar take no action on such issues. To them, it was a legal transfer. The dispute is between the staff and the company, none of their business. Tucows requested a so called International court order, a document equivalent to – we are not going to do anything. ACME, in this case – the billing party, failed to do anything too.

Many domain name owners do not bother to update their domain name registration information, or WHOIS record. It is too late until your domain name was transferred and only you find out your contact information is not updated. Domain name reseller or registrar never bother to inform client on keeping the up-to-date WHOIS record too.

Run a WHOIS check, make sure Registrant and Administrator information shows the owner of the business, not any Technical staff or someone who provide the domain name registration. Make sure it is your email got listed, than any other email which you do not have access. Remember, any changes or transfer to the domain name triggers email notification, and you will be the first one to know, to take immediate action.

The Story Continues – Retrieving the Domain Name!

I wrote an email to Tucows, no reply. My second email to Name.com was replied within a day who promise to look into this matter. This was great! Here comes, the proof of ownership of a domain name. While WHOIS shows the ownership of the domain name in text, but not in action. Yes, same thing to contract. The conduct of a business utilizing the domain name in their brochure, namecard, emails – all shows a conduct of the usage of the domain name. My friend’s company pay for the renewal yearly, another solid proof!

With all document compiled and emailed to Name.com, we are expecting to retrieve the domain name back soon! :)

Updates: The case was finally resolved. The ownership was returned to my client via a account transfer done by Name.com. All thanks to the prompt action taken by Name.com and the initiative to liaise between the parties.

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Solving Infinity’s Domain Dispute
July 9th, 2009 | Posted by Pin

The title of this post doesn’t seem very welcoming, I know, but don’t worry, there is a happy ending; I assure you. It is, however, kind of a long story, which I’ll cut short. You see, the domain name “infinity.com.my” had been registered many years ago, but instead of having it registered to the owner, it was mistakenly registered under the name of the company that provided the domain name registration service.

It went unnoticed, even by the domain name’s owner, and it was only until Infinity decided to let us manage the domain name for them that the mishap was discovered. We raised the issue immediately, as we knew this had to be resolved once and for all.

To get to the bottom of things, our team started from scratch, a bit like CSIs working a crime scene. Our client didn’t even have information on the domain name login, so we contacted several related parties, but had no luck. We even considered filing a dispute report to MyNIC, which would cost at least MRY5,000! But that was to be the last resort.

Luckily, we hadn’t run out of options. Our team’s persistent investigation and tireless effort paid off, and our client regained ownership over the domain name in the end. I told you there was a happy ending! Before that, however, Wan, the domain name owner said, “If this is settled, please come to my new office at Botanic and I’ll bring you to the best food in Bukit Tinggi, Klang.” Thanks Wan! We’re glad it’s over, and we’ll be coming by for the food soon! :)

What Are Your Rights as a Domain Owner?
March 12th, 2009 | Posted by Pin

Registry, Registrant, Registrar, Domain Name Reseller, Admin contact, Billing contact, Technical contact… It is never easy to understand the difference between them.

You are lucky if you have one good domain name service provider who take care of your domain name so well that you don’t need to deal with those terms!

Finding a good domain name provider is not a hit-or-miss decision. To understand your rights as a domain name owner, it would be helpful if you know what should be done by a domain name company.

Companies who provide you the domain name registration services, should at least be responsible for the following matters,

1. Assist the domain name owner to maintain up-to-date registration info (WHOIS records). At least remind your customers every one or two years!

2. Collect renewal fee and renew the domain name. Reminder and a short note on successful renewal is a must!

3. Able to provide their customers an access to the domain name manager to make any changes. Customers should have the rights to ask for this information. Most Registrars provide domain name manager, except a few country-level registrars such as Vietname or Cambodia Nic.

4. To respect domain name owner’s decision to choose for new domain name service provider. Full support such as providing Auth Code without delay, is the industries ethics!

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What Makes a Good Domain Reseller?
February 12th, 2009 | Posted by Pin

1. You might have come up with a really good domain name that may be worth some money, like pizza.com, but be sure to check the availability of your domain name from sources that you can trust. NEVER use Netsol.com, they have a strange policy that blocks you from registering the new-found-name from others within a certain period of time.

2. Instead, find a domain name reseller with a shorter processing time. Domain name registration can be done in minutes except country-based domain names such as .com.my which may take hours or a day. Before placing an order, make sure your reseller can process your domain name without any delay.

3. After your domain name has been successfully registered, run WHOIS to make sure that the domain name was registered under your name or organization. Make sure it’s your email under the Registrant section. Your name and email are the two most important bits of information to prove ownership of your domain.

4. You can find two DNS addresses associated with every domain name. Remember when you entered a domain name in the web browser and hit enter? The query is sent to DNS to find where your web server is, etc. If your DNS server is down, the query will fail. Check out this DNS uptime report!

5. Your domain name expires every year unless you have renewed it in time. A good renewal system by your reseller is important and make sure you don’t miss any of the important dates like Advertlets.com

Suggestion to choose a good domain name

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Web Hosting Reseller
November 25th, 2008 | Posted by Pin

We have recently upgraded all our billing and renewal system to get ready with our newly launched web & email hosting reseller program. If you looking for a more reliable reseller program to outsource your web, email hosting and domain name, check this out.

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