Nevertheless, with a twist of fate, I had a chance to liaise with Pin and I was very amazed by their speedy response and professionalism. It was really refreshing for me who used to deal with TM for years. Their (Pin) attentiveness and professionalism had motivated me to take a leap of faith even though I was really worry sick of any interruption to our business email. I was seriously amazed by the efficiency of Pin’s team in the email migration, as there was not even one interruption, everything is so smooth that most of my colleagues were not aware the email service had been migrated from TM to Pin. And the most important thing is that I had not made any complaints or I had no need to make any complains to Pin in the past 1 year, life is a bliss now. But deep down inside I appreciate that Pin has made sure the problems have already been solved before I voice my complaints and I am grateful for it by writing this short mail to tell Pin that your hard work is remembered though I may not have say it before. Thank you.