We know that you have a lot of questions about our services and the way we work, so we’ve put together these downloadable documents that will tell you all you need to know:
1) Switch on guide
Are you swtiched on? Let us explain what that means in this helpful guide which will tell you about the many benefits of outsourcing.
2) Security services
Learn all about our security features and measures, and set your mind at ease.
3) All-day support
Our dedicated team is here for you 24 hours a day, 7 days a week. Find out how and why we do it and learn all about our five elements of all day support.
4) Honouring the promise
If you’re unhappy with our services for some reason, we’d like for you to bring it up with us, find out how.
5) Acceptable use policy (AUP)
Your security and the prevention of internet abuse is important to us, find out what’s not allowed on the 1.com.my network.
6) General terms
We understand your concern about legal matters, so allow us to address matters concerning hosting agreements, obligations , terms of services, intellectual property and much more.
7) Mail terms
Here are additional terms and conditions on our mail services.
Download all documents