Why machine-generated email sucks?
Ever since we decided that no message should be sent out looking like a machine-generated email, we’ve gotten overwhelming response and found that our customers are more wiling to share their problems with us now.
We are proud that they have us in mind when they come across any questions related to the IT field. Since it’s all about sharing and caring, we’re more than happy to help. In fact, we find it a pleasure to be able to interact with our customers on a personal basis.
Examples of day to day questions that we’ve received include:
Should we respond to emails that claim we have to secure xxxx.cn name etc?
Is safe to press the “proceed” button when the screen says the SSL certificate is not signed properly?
How does one switch to OpenDNS?
What is the best practice in naming a corporate email address?
Thanks for the questions you guys, we hear you and we’re here for you. Keep them coming!