By default, 14-day nightly backups of email messages are bundled with our email hosting services. Daily snapshot backups are stored in a top tier cloud storage system where restorations from the past 14 days can be obtained directly from the control panel.
14-days nightly backup
Existing Problems
1) Backup does not cover messages which have been downloaded via email clients, in the event the email client does not leave a copy of messages in the server.
2) Messages sent through the email clients will not appear in the Webmail, thus will not be included in the backup.
3) Deleted messages in the Webmail will not be included in the backup in the event the users ‘Purge’ the Trash folder.
4) Backup covers only 14 days. It is not a complete archiving solution.
Available Email Archiving Options
1) Email Archiving
A full-fledge email archiving solution that comes with admin console. Securely store, search and retrieve archived messages in seconds.
Admin console’s dashboard
Retrieve archived messages via search
2) Bcc Archiving
A basic email backup solution that stores messages in a specific mailbox.
Archiving setting page
Archived messages are forwarded to a specific mailbox
Comparison Chart
Features
Email Archiving
Bcc Archiving
Backup specific mailbox
Can only be applied to ALL mailboxes
Can backup selected mailbox
Manage archive
Full admin console, with reporting, search and users management
No. Messages are forwarded to a specific mailbox for archiving purpose.
Access
Authorized users to the Admin Console
Authorized users to the mailbox that stores the archived messages
Storage size
Unlimited
Depends on the size of the mailbox that stores the archived messages
Search options
Searches message text, attachments, and metadata with lightning-fast results and export to .pst, .pdf, .txt, MIME, and more
Limited Search
Cost
RM120 per mailbox per year
RM58.80* per mailbox per year + 1 additional mailbox (10GB) RM139.20 per year
*Between RM58.80 to RM99.00, depending on number of mailboxes selected
Estimated Cost
Assumptions
Email Archiving
Bcc Archiving
Backup 20 selected mailboxes
Not available
RM1,459.20 / year (RM66 x 20 mailboxes + RM139.20)
Backup 100 selected mailboxes
Not available
RM6,019.20 / year (RM58.80 x 100 mailboxes + RM139.20)
Backup all mailboxes (200 mailboxes)
RM24,000 / year (RM120 x 200 mailboxes)
RM11,899.20 / year (RM58.80 x 200 mailboxes + RM139.20)
