By default, 14-day nightly backups of email messages are bundled with our email hosting services.Â Daily snapshot backups are stored in a top tier cloud storage system where restorations from the past 14 days can be obtained directly from the control panel.
1) Backup does not cover messages which have been downloaded via email clients, in the event the email client does not leave a copy of messages in the server.
2) Messages sent through the email clients will not appear in the Webmail, thus will not be included in the backup.
3) Deleted messages in the Webmail will not be included in the backup in the event the users â€˜Purgeâ€™ the Trash folder.
4) Backup covers only 14 days. It is not a complete archiving solution.
Available Email Archiving Options
1) Email Archiving
A full-fledge email archiving solution that comes with admin console. Securely store, search and retrieve archived messages in seconds.
2) Bcc Archiving
A basic email backup solution that stores messages in a specific mailbox.
|Features||Email Archiving||Bcc Archiving|
|Backup specific mailbox||Can only be applied to ALL mailboxes||Can backup selected mailbox|
|Manage archive||Full admin console, with reporting, search and users management||No. Messages are forwarded to a specific mailbox for archiving purpose.|
|Access||Authorized users to the Admin Console||Authorized users to the mailbox that stores the archived messages|
|Storage size||Unlimited||Depends on the size of the mailbox that stores the archived messages|
|Search options||Searches message text, attachments, and metadata with lightning-fast results and export to .pst, .pdf, .txt, MIME, and more||Limited Search|
|Cost||RM120 per mailbox per year||RM58.80* per mailbox per year + 1 additional mailbox (10GB) RM139.20 per year|
*Between RM58.80 to RM99.00, depending on number of mailboxes selected
|Assumptions||Email Archiving||Bcc Archiving|
|Backup 20 selected mailboxes||Not available||RM1,459.20 / year
(RM66 x 20 mailboxes + RM139.20)
|Backup 100 selected mailboxes||Not available||RM6,019.20 / year
(RM58.80 x 100 mailboxes + RM139.20)
|Backup all mailboxes (200 mailboxes)||RM24,000 / year
(RM120 x 200 mailboxes)
|RM11,899.20 / year
(RM58.80 x 200 mailboxes + RM139.20)