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Get your Mail on the iPhone or iPad
July 18th, 2009 | Posted by Pin

If you want to retrieve your email with your iPhone, you have two options. Firstly, iPhone Mail allows you to access your email account in a way similar to email clients such as Internet Mail, Outlook or Outlook Express. Here’s how you do it:

Setup email on the iPhone 3GS & iPhone 4

On the Settings screen, tap “Mail, Contacts, Calendars”. Go to Add Account and select “Other” from the Welcome to Mail screen. Select “Add Mail Account”

Welcome to Mail screen

Welcome to Mail screen

1) Name: Any Name
2) Address: Enter your email address.
3) Password: Enter your password for your email account.
4) Description: Any Description

Click “Next” and select “IMAP”

On the Incoming Mail Server screen, press “Enter”
1) Host Name: imap.emailsrvr.com
2) User Name: Enter your full email address as your user name
3) Password: Enter the password from your email account

On the Outgoing Mail Server screen, press “Enter”
1) Host Name: smtp.emailsrvr.com
2) User Name: Enter your full email address as your user name.
3) Password: Enter the password from your email account.

Click “Next” again. Your iPhone will try to verify your settings. Do not panic if you see a “Cannot connect using SSL” warning. Choose setting up your email account WITHOUT SSL.

When everything is ready, press on Advanced and make sure you have the following settings:
1) Use SSL: Off
2) Authentication: Password
3) Server Port: 143

Attention to iPad user, please reboot your device after setup. Or else, your new account will not be found inside Mail. Hold Home and On/Off button for more than 4 seconds to reboot your device.

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5 Responses to “Get your Mail on the iPhone or iPad”

Cheng said:
November 4th, 2009

Set up as per your instruction is effortless. Once done, receiving and sending emails just like your notebook. Can download PDF. Reading the text with the phone non issue. Extremely convenient in Singapore with v extensive free wifi everywhere.

Pin said:
August 3rd, 2010

One of the customer went to Maxis support centre for help to setup her new iPhone but no luck.

1. Both IMAP (incoming) and SMTP (outgoing) are NOT using SSL. Make sure you turn them off.

2. Username is FULL email address. If you are not sure your username and passwords are correct, try to login at Webmail mail.1.com.my

3. Make sure SMTP authentication is PASSWORD

4. Make sure you have filled in Username and Password for BOTH incoming and outgoing mail server

Should everything failed, no panic. Drop us an email using our Contact us form and we will call you to guide you through. Include your mobile no.

Pin said:
August 15th, 2010

Thanks KingYou. You have inspired us to update this post.

Pin said:
October 19th, 2010

We have one customer who has an intermittent connection problem while retrieving email through iPad. The problem has been fixed after he recreate the account again. Just to share.

Prasad said:
June 11th, 2012

Hi pin,

recently i got an iphone4s. somehow i manage to receive email. but the mesage i received was cannot send mail ie ” the connection to the outgoing server “imap.dprasad.com failed. Additional Outgoing Mail Servers can be configured in setting>mail,contacts,calendar. i think my problem is still the outgoing. Please help . and yes i’m on maxis line

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