Related Categories: Support
Sites Down Caused by TM’s DNS
February 13th, 2009 | Posted by Pin

Most of Internet users are unable to access their website yesterday evening. The incident affects most of our web hosting customers as well, particularly for users subscribing to TM’s Streamyx broadband services.

Most of US-hosted websites can not load completely

Most of US-hosted websites can not load completely

Our uptime reports tell us that both the web servers and data centre was up and running. This is funny part, customers are not able to browse their website but almosts all the hosting companies are telling their customers that the website is working.

Yes, it’s TM’s problem, but what is the solution?

You need to add a more reliable and faster DNS to your Router or Computers. Use OpenDNS ( & You can ask the company who setup your network for help.

Add OpenDNS's DNS to your router

Add OpenDNS's DNS to your router

Other TM Related Posts
ADSL Modem Setup for Streamyx with Fixed IP
Stop Using TM’s DNS Servers
The Unofficial Streamyx FAQ
Problem sending out email on using Streamyx Broadband
TM’s SMTP Nightmare!

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2 Responses to “Sites Down Caused by TM’s DNS”

Kenny Lum said:
March 3rd, 2009

i cant seem to be accessing my emails from the site..please check what is going on..thanks..are there any alternative site that i can use?

Pin said:
March 4th, 2009

Hi Kenny, we have checked and confirmed your mailbox are working correctly. It could most probably due to your Internet Connection problem. Try mailreader.com. Login with your email address as Username, and pop.emailsrvr.com as Mail Server. This provide different route which may not be affected still. Try it, if the problem persist, let us know. You can use our Contact us form (Right top column of this website) for technical assistance. Thank you.

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