1.com.my
Leading build and operate online solution provider
Related Categories: MalaysiaSolution
Why You Should Use The Contact Us Form
May 28th, 2008 | Posted by ryanne

FAQs

Although we’ve launched our spanking new “Contact Us” form (the striking yellow box on the top right corner), most of our customers still prefer to email us directly.

Okie, we’re going to explain why you should start using the “Contact Us” form.

We respect your time. Hence, immediately in the new form, we listed down all the frequently asked questions so that you might just find your answers instantly.

Enquiry Form

However, if you did not manage to find your answer from within the FAQs, you can click “No”. This will direct you to an email-looking section where you can send us your enquiry.

Here’s the difference that sets us apart from all other automated forms out there- your enquiry will be read by a real staff and is attended to immediately.

Yes, a human will be attending to you immediately. No need worry about whether your email is received or not. The enquiry will be handled by the respective personnel and any subsequent follow-ups will be communicated via emails.

24 hours 7 days a week, we are prepared to answer you, no delay! This is something we cannot assure you if you continue to send us your enquiry via email. The person you emailed might just be on a 1-week vacation.

So, let us help you, start using our One-Click Contact Us Form!

Related Post
Launching 1.my

You may want to take a look at our related posts

One Response to “Why You Should Use The Contact Us Form”

JingKai said:
June 16th, 2008

I believe that the World Wide Web and Internet now has evolved so much that it is being used not only by IT savvy people but also non IT people, even the older generations! So, maybe that’s one of the factors you guys could consider as to why visitors are not using the contact form.

I was thinking, maybe the contact form or the help section isn’t helpful to these people yet? I’ve read somewhere that the help seciton of FAQ section exist to guide the lost visitor. So, maybe the Contact Us section still isn’t guiding the visitors and thus causing them to email instead of using the Contact Form? I may be wrong though xD

Leave your comment

Name (required)
Email (required) (will not be published)
Website
Contact us
I'd like to... Choose your next step!
Order Email Hosting
Buy your email hosting online
Setup done next business day, free migration and 24 x 7 technical support
Recent Posts
Elevyn’s Marginalized Communities
Massa Studio Web Design
New & Improved Email Order Page
Noteworthy Webmail
Solving the Email Problem for You
Categories
                                                     
About us
Some travelers said,"This is the best!"
Interns said,"Place to learn & have fun!"
Kids said,"Thanks for the schools!"
Our competitors said,"We're friends"
History says,"Once upon a time..."
What do you say?
Sponsored Links
Search Engine Placement - Improve your SEO services. Premium Web content, intelligent links, quality optimization & competitive search engine placement. You deserve Better Rankings
Chelation Therapy - Pure liquid EDTA that will chelate calcium
Tattoos - Search for tattoo pics
Partnersuche - Partnersuche
Online Solution Links
Search
Copyright © 1999-2008 1.com.my. All Rights Reserved.
Entries (RSS) Comments (RSS)