| Updating your website at lower cost |
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| April 15th, 2008 | Posted by Earnpin Lee |
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Web design companies used to be the one who maintain the website for their customers. Businesses think the same way too!
“Who says the person who design the website do the best maintenance job?”
Project manager & development team
Change requests should be handled by someone not from the development team. This is normally done by a project manager, speaking to customers on cost estimation and briefing the team of what’s to be done.
Turn-around time
A dedicated team should be able to get back to customers’ change request promptly. Usually, cost of web maintenance goes by hourly basis. This includes handling and reviewing time as well. To eliminate communication problems, an online form with capability of accepting change requests with attachments and forwarding to the right person is important!
Cost of maintenance
Most customers prefer on request basis. They will be charged only when there are changes done. An average of RM80/hour ensures quality of work done including better handling and reviewing by the project manager.
Let us manage your web maintenance (although we may not be the one who design your website)
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2 Responses to “Updating your website at lower cost” |
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| Adrian said: |
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| April 21st, 2008 |
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Well first and foremost, I believe you should be aware that I’m not good in this ( matters related to IT and website maintenance ). Not too sure will my comment produce much help. But it seems that the idea looks practical, whish is to have a dedicated maintenance team to look after the requirements and not engaging general to perform the jobs.
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| Earnpin Lee said: |
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| April 30th, 2008 |
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Your comment is most helpful to us. Thanks for your feedback, it helps us to improve!
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| Report a technical problem |
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| My request is not as above |
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| Advertisement: Spring Cleaning Sales, Samsung 17" CRT Flatscreen Monitor at RM149 and many more |
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| One of the following FAQ below may answer your question. |
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| What's your address? |
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| J-2-15, Jalan PJU 1/43, Aman Suria, Petaling Jaya 47301, Selangor, Malaysia. |
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| How big is your team? |
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| More than 50 web developers! |
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| Can I buy email online? |
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| Yes, please sign up here. |
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| What's your maintenance rate? |
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| RM80 per hour |
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| Do you give bulk discount? |
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| Yes. Buy 50 hours and get 10 Free. |
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| My domain is about to expire, when will you invoice me? |
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| 60 days before expiry date, both email and post. |
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| What do i do next if the cheque is ready? |
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| Bank in the cheque (get bank account details from our invoice) and fax bank in slip to 03-78049390. |
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| What is your fax number? |
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| +603-78049390 |
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| Do you take interns? |
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| Yes, send us your resume to apply. |
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| Can I join Web Developer Alliance? |
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| Sure, tell us more about you |
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| What are your office hours? |
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| Monday to Thursday from 9am to 6pm |
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| No one pick up my calls! |
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| We've stopped our line |
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| How frequent you guys have BBQ? |
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| Once a month! |
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| Did FAQs above answer your question? |
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| Thank you. We will get back to you soon. |
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