| Updating your website at lower cost |
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| April 15th, 2008 | Posted by Pin |
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Web design companies used to be the one who maintain the website for their customers. Businesses think the same way too!
“Who says the person who design the website do the best maintenance job?”
Project manager & development team
Change requests should be handled by someone not from the development team. This is normally done by a project manager, speaking to customers on cost estimation and briefing the team of what’s to be done.
Turn-around time
A dedicated team should be able to get back to customers’ change request promptly. Usually, cost of web maintenance goes by hourly basis. This includes handling and reviewing time as well. To eliminate communication problems, an online form with capability of accepting change requests with attachments and forwarding to the right person is important!
Cost of maintenance
Most customers prefer on request basis. They will be charged only when there are changes done. An average of RM80/hour ensures quality of work done including better handling and reviewing by the project manager.
Let us manage your web maintenance (although we may not be the one who design your website)
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2 Responses to “Updating your website at lower cost” |
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| Adrian said: |
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| April 21st, 2008 |
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Well first and foremost, I believe you should be aware that I’m not good in this ( matters related to IT and website maintenance ). Not too sure will my comment produce much help. But it seems that the idea looks practical, whish is to have a dedicated maintenance team to look after the requirements and not engaging general to perform the jobs.
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| Earnpin Lee said: |
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| April 30th, 2008 |
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Your comment is most helpful to us. Thanks for your feedback, it helps us to improve!
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I'd like to enquire about... |
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| My request is not as above |
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| One of the following FAQ below may answer your question. |
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| How much do you charge for a website? |
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| It depends on your website requirement. Press No to send us your requirement. |
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| What do I have to pay attention to before create a website? |
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| Download our e-Guide here |
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| What SMTP and POP should I use? |
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| Setting up email software |
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| What is your Webmail URL? |
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| http://mail.1.com.my/ |
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| Why can't I access to webmail? |
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| Make sure Webmail is UP. If you get an Internal Server Error, try again in different browser. For unstopped loading, check your internet connection and try in different browser. Or, try MailReader (Mailserver: pop.emailsrvr.com). Check DNS settings. |
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| Why can't I receive email? |
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| Make sure POP server is UP. Check your Spam box too. Contact us if problem persist. |
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| Why can't I send email? |
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| Make sure SMTP server is UP. If the Outgoing Server is not down, copy the error message and send it to us. |
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| I want to add new mailbox! |
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| Login to your Control Panel and replace inactive mailbox with new mailbox. If number of users is fully occupied, contact us for invoice. |
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| How do I send large attachment? |
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| Upload to SendSpace and include the Download link in your email. |
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| My website is down! |
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| Checkout hosting uptime. If server is UP, try other Internet connections. Or, inform us if problem persist. |
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| What is my web hosting specs? |
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| Cloud Platform with 12GB storage, 10GB monthly bandwidth, 1,000 compute cycles. Switchable between Linux / Windows. |
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| What's my FTP login? |
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| Login to the Control Panel to retrieve your FTP login. |
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| How to use Control Panel? |
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| Click here for the user guide. |
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| Why is my .htaccess missing? |
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| In your FTP Client, add '-a' under Filter. |
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| What's your maintenance rate? |
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| RM80 per hour |
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| Do you send someone to discuss with me on changes? |
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| It is on request basis and is chargeable. |
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| How do I tell you my changes? |
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| Press No to proceed to the form. |
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| What is your billing cycle? |
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| Monthly |
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| Can you maintain our website if we are not your client? |
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| Yes |
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| How do I send you the website changes materials? |
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| If you have multiple files or the file size exceed 1MB, zip it and upload to SendSpace. Then, include the Download link in your email. |
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| What's your Fax number or Postal Address? |
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| Sorry, we do not accept fax or delivery. Press No to contact us. |
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| Do you take interns? |
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| Yes. Press No to send us your Resume. |
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| Can I join Web Developer Alliance? |
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| Submit your profile to join. |
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| What are your office hours? |
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| Monday to Thursday from 9am to 6pm |
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| No one pick up my calls! |
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| We've stopped our line |
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| I can't open my invoice! |
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| Save it to your computer and try to open again. |
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| Can I advertise on your website? |
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| Yes. Press No and send us your Ad specs. |
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| Can I become a reseller? |
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| Yes, check this out. |
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| How do I renew my service? |
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| Upon received our service renewal reminder, follow the instruction to renew. |
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| Did FAQs above answer your question? |
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| Thank you. We will get back to you soon. |
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| This Month's Response Time: 01 Hours 00 Mins |
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Pin:
xxx.co.cc is not a domain name. They are sub-domain name. The own |
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www.pakejwang.co.cc:
I like to using co.cc and .tk domain because it free. |
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www.pakejwang.co.cc:
I like using google apps which is manage my emel with my domain. |
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ilham:
i want to know ho to comfirm my myspace email |
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Kethy wright:
thank u give the information about shopping cart and neowave. it' |
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