Why are you guys doing this to us?

I have been “locked out” since Xmas. I receive mails but I can’t reply even urgent mails. I can’t initiate new ones. I can’t even write a complaint to you. In fact, yesterday I uninstalled my Norton Internet Security thinking that was the problem. Alas! I can’t find the installation CD to reinstall. Who will pay for this?

TMNet is not doing its many customers any good by unilateral untested decisions. The least to do is to provide a detailed procedure to paying customers on how to overcome impact of such changes. For me and many others, e-mail is a greater benefit from internet subscription than simple browsing that can be done anywhere.

Thanks.

Hi Theakams, try using smtp-proxy.tm.net.my to replace the existing SMTP you have. Funny enough, we find out that not all Streamyx IP are blocked from this. We have clients change nothing but still able to use their external SMTP.

You can, request your existing email service provider to setup alternate SMTP running on different ports. It helps too, as TM blocks only Port 25.

Happy new year!

Thanks Earpin.

Unfortunately, replacing the SMTP server “smtp.streamyx.com” with “smtp-proxy.tm.net.my” has not resolved the problem. I’m away on holiday and can’t call STREAMYX 1800xxx number. What to do?

Using Streamyx and can’t send emails? Here is the solution….

Due to the recent changes at Streamyx, we deviate a little from our usual discussions on branding to inform our readers of the solution to fix their emailing problems (although we do have more than a few thoughts on the services of Streamyx in terms of…

You can try using Gmail SMTP. It is smtp.gmail.com. It runs on Secure connection on port 465. Remember to turn on SMTP require authentication, and login to SMTP with your Gmail username and password.